LATE AND CANCELLATION POLICY
Late Policy: Clients are responsible for arriving on time to their training sessions. Trainers are only obligated to wait 15 minutes, after 15 minutes, the trainer is not required to lead the remaining time of the session and the client is charged for the session.
Cancellation Policy: Clients should contact their trainer 12 hours in advance to cancel a scheduled session. Clients are charged for appointments cancelled with less than 12 hours notice.
REFUND POLICY
Package Expiration/Refund Policy: Clients must complete all personal training sessions by the end of their expiration date of the training package. All training sessions expire (45) days from the date of purchase. All packages are non-refundable/non- transferable.
Auto-pay clients must provide (7) days notice to cancel or they are responsible for the following auto-deduction.
PAYMENT POLICY
Payment is expected in advance for any training sessions. Payment can be made online or in-person.